(A) Your payment of your yoga retreat is refundable up to 60 days before the start date of the yoga retreat, after that date the course can be changed for another course or person according to our availability and discretion. There is a cancellation fee of 100 Euros for any refund of payment. Cancellation charges are detailed in paragraph 7.
(B) The reservation will not be considered effective until we confirm, by email, that we have received the deposit payment correctly.
(C) Granada Yoga Retreats does not store any banking data or share personal customer information with third parties.
Granada Yoga Retreats must receive a deposit of 60%, due 60 days before the beginning of the yoga retreat date and the remaining 40% due, 15 days before the check-in date.
Please indicate the retreat date and your name and email address. We will contact you when we receive the deposit. If you do not receive any response from us, please, contact us through the following email firstname.lastname@example.org
If you are travelling alone and prefer to share a room with another traveller, to reduce your expenses, please let us know at the time of your booking request.
Individual supplement: If you want a single room, please let us know at the time of your booking request.
- Your Travel Arrangements:
None of the transport costs from your home to our yoga retreat are included in the price. Granada Yoga Retreats is not responsible for any consequences resulting from cancellations or delays of any travel company you hire, or any irregularity in the documentation required for the trip. Transportation to and from the yoga retreat is not included, unless we explicitly specify it.
- Travel Insurance
(A) It is your responsibility to have travel insurance that covers any activity proposed in the yoga retreat that you book, as well as potential losses, cancellations, illness or damage and risks. Granada Yoga Retreats informs you that you should bring the insurance policy with you in case of any emergency.
5.1. Your Health
(A) It is your responsibility to consult a doctor, with knowledge of yoga, to verify that you are in good health for doing yoga and other physical activities that Granada Yoga Retreats book under your request. ( E.g. mountain hiking).
(B) We request that you inform us if you have any health problems before booking your place on our yoga retreat. If you do not inform us about your health problems, Granada Yoga Retreats holds the right to cancel your reservation and will not refund any monies or offer any compensation. If you have health problems that may be affected by the activities of yoga retreat, Granada Yoga Retreats reserves the right to advise you not to participate in it, and you could be denied participation if we believe there may be a risk for your physical or psychological health.
(C) If you feel any discomfort, pain or injury during any of the activities of the yoga retreat, the activity must stop as soon as possible and you must contact a member of Granada Yoga Retreats. If you choose to continue with the activities and there are chances of further worsening the injury, Granada Yoga Retreats reserves the right to deny you further participation in the yoga retreat, without refunding any monies or offering compensation.
(D) It shall be the responsibility of women who are between 12 and 28 weeks of gestation, to send a letter written by their doctor that says they are fit to travel and are capable of performing the activities we offer. It is advisable for pregnant women, who wish to attend the yoga retreat, have practiced yoga before.
- Passports, visas and health requirements.
It is the responsibility of all passengers, depending on the type of passport they have, to check with the consulate where the application for a tourist visa is required. Due to the fact that visa regulations and health requirements can change frequently, it is recommended that you check as soon as possible whether the application for tourist visas or health requirements is necessary. Granada Yoga Retreats is not responsible if you or another passenger who is traveling with you, are without proper health documentation and/or the correct passport or visa. If this is the case, you will be responsible for paying the cost of any assistance needed to solve these problems. In addition you must make the full payment of your yoga retreat, without receiving any refund or compensation from Granada Yoga Retreats.
- Cancellation by you:
You can cancel your reservation at any time. You can just send us the information in writing via our email. The cancellation will take effect when Granada Yoga Retreats have sent an email confirming the cancellation of the reservation. Cancellation charges are 100 Euros. If you cancel less than 60 days before the yoga retreat starts, you will lose your deposit However, you can cede your place to another person who will need to contact us and complete the payment of the yoga retreat as soon as possible to reserve his/her place.
Returns and refunds are usually performed within 15 working days after you receive our message of confirmation of the cancellation. Once the yoga retreat has begun, you cannot cancel any part of your stay. If you have to leave earlier, for any reason, Granada Yoga Retreats will not pay you any compensation. The terms of canceling the retreat once started, are covered by your travel insurance. This is required in order to make any appropriate insurance claims.
We do not cover international bank transfer costs or any transaction fees for any kind of cancellation (Retreat bookings, Guest Yoga Instructor deposit or others).
- Amendments by Granada Yoga Retreats:
Sometimes Granada Yoga Retreats will need to make some changes (example: class times, yoga teacher or other arrangements). Granada Yoga Retreats reserves the right to make changes and amendments at any time (example: yoga teachers, class schedule, other activities, etc.). In case of any other major changes, we will inform you as soon as possible, if it is possible before your travel starts.
- Cancellation by Granada Yoga Retreats:
The yoga retreats of Granada Yoga Retreats require a minimum of participants, if that goal is not reached Granada Yoga Retreats reserves the right to cancel, returning the full amount of money to users. We reserve the right to cancel the yoga retreats in all circumstances, in which case we will refund 100% of the money received by each user in a maximum of 15 working days.
- Our liability to you:
(A) Granada Yoga Retreats is responsible for ensuring that the yoga retreats we advertise on the website have the same service as the yoga retreats you pay for, and the services offered will be carried out under a standard of acceptable quality.
(B) Granada Yoga Retreats does not accept any liability for cancellations, threat of war, or delays and changes caused by war, terrorist actions or threats of industrial action, civil strife, closure of airports, technical problems of transport, natural disasters, staff cancellations, unforeseen changes in your circumstances, staff or other events beyond our control.
(C) Granada Yoga Retreats is not responsible for any physical or psychological injury that you may have. You are responsible for the possible risks that you may have during a yoga lesson. We are not responsible for any medical or psychological condition that you can develop during the yoga retreat. We are not responsible for loss, damage or theft of personal belongings.
- Group Bookings:
When a booking is made on behalf of several individuals, the reservation is the responsibility of the person who has been authorized to sign on behalf of the others. Each group member must pay his/her deposit. In the case of special offers for groups, this discount is not included in the deposit, it will be applied to the final price to be paid upon arrival at the yoga retreat, or 60 days in advance by bank transfer. If any of the members cancel within the 60 days before the start of the yoga retreat, they will lose their deposit, be unable to transfer money to any other member of the group, but they can invite someone else to take their place. If a member of the group cancels up to 60 days before the start of the yoga retreat, they may use their deposit to complete the payment of any other group member.
12 . Complaints:
If you have any problems with your yoga retreat, please inform us as soon as possible and we will help you to correct the situation. Please understand that Granada Yoga Retreats is not responsible for the behavior of individual members of the group or other users that share the room with you.
- Legal Disclaimer:
The information contained in this site is for general information on matters of interest. Given the changing nature of rules, regulations and laws and anomalies of electronic communication, there may be omissions or misunderstandings in the information contained in this site. In this respect, this information is given with the understanding that the authors cannot offer advice or services. Before taking any decision, you should consult Granada Yoga Retreats first.
Although we have made every effort to ensure the reliability of this information, the information provided on this website can only be considered to be correct at the time of publishing, with no guarantee of accuracy or timeliness of the results obtained for a particular purpose.
Granada Yoga Retreats partners, agents or employees will never be liable to you or any other person for decisions made in relation to the information provided on this site, as well as for any damage as a result of it.
Granada Yoga Retreats works with other websites maintained by third parties over which Granada Yoga Retreats has no control. Therefore, we are not responsible for the information appearing on other sites that are not https://www.granadayogaretreats.com